Help Centre

Six Games FAQ — All Your Questions, Answered

Everything you need to know about your Six Games account — deposits in PKR, bonuses, Live Casino, Slots, Bingo, VIP rewards, withdrawals, and responsible gaming. Find clear, straight-to-the-point answers below.

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Six FAQ Categories, One Easy Page

We have grouped the most common questions Pakistan players ask into clear sections. Tap any card below to jump straight to that section.

About Six Games — The Quick Overview

Six Games is an online gaming platform built specifically for players in Pakistan. Everything on the platform — from deposits to withdrawals to account currency — runs in PKR. You do not need to convert currencies or worry about international transfer fees. The platform supports the payment methods that Pakistani players actually use every day: JazzCash, Easypaisa, Raast, and direct bank transfer, as well as debit and credit cards and mobile wallets.

The game library covers Slots, Live Casino (Roulette, Blackjack, Baccarat, and game shows), Bingo, and a growing selection of Slot Games with jackpot titles. The platform is fully mobile-optimised — no app download required unless you prefer the convenience of a home screen shortcut — and runs cleanly in Chrome on Android and Safari on iOS.

This FAQ page covers the questions our support team hears most often. If your question is not answered below, contact the live chat team directly from inside your account — they are available around the clock and typically respond within a few minutes. New to Six Games? Register a free account to get started, or log in if you already have one.

18+ only. Six Games is strictly for adults. You must be 18 years of age or older to register and play. Proof of age may be requested during account verification.

Account & Registration

Creating an account is straightforward and takes under two minutes. Head to the Register page, fill in your mobile number or email address, choose a strong password, and confirm you are 18 years or older. You may be asked to verify your mobile number via a one-time SMS code. Once that is done, your account is active and you can make your first PKR deposit straight away.

No. Each player is permitted exactly one active account on Six Games. Duplicate accounts are flagged automatically and may result in the suspension of all associated accounts and the forfeiture of any bonus balances. If you have lost access to an old account, contact live chat support — they can help you recover it rather than creating a new one.

Standard KYC (Know Your Customer) verification may be requested before processing larger withdrawals or if there is any unusual activity on your account. Typically, you will be asked to provide:
  • A copy of your CNIC (front and back)
  • A selfie or photo for identity confirmation
  • Proof of your payment method (e.g. a screenshot of your JazzCash or Easypaisa account showing your name and number)
Documents are reviewed by the support team, usually within a few hours during business days.

On the login page, tap the "Forgot Password" link. Enter your registered mobile number or email address, and a reset code or link will be sent to you. Follow the instructions to set a new password. If your registered mobile number is no longer active, contact the support team via live chat — they will verify your identity through your email or CNIC details and update your number manually before sending the reset link.

Personal details like your mobile number and email address can be updated through the Account Settings section after logging in. For security reasons, changing your primary contact details requires verification — you will receive a confirmation code on your current registered number or email before the change takes effect. If you cannot access either, contact live chat support with your CNIC to proceed through manual verification.

Deposits & Withdrawals

Six Games supports the most widely used payment methods in Pakistan:
  • JazzCash — instant credit, available 24/7
  • Easypaisa — instant credit, available 24/7
  • Raast — Pakistan's instant payment system, same-day credit
  • Bank Transfer — typically 1–3 business days
  • Debit/Credit Card — Visa and Mastercard accepted
  • Mobile Wallets — other supported mobile wallet options
All transactions are processed in PKR. There is no currency conversion or additional exchange fee.

The minimum deposit on Six Games is PKR 500. There is no upper limit set by the platform, though your bank or mobile wallet provider may have their own daily transaction limits. If you are depositing via JazzCash or Easypaisa, make sure your wallet has sufficient balance and that your daily transaction limit has not been reached before initiating the deposit.

JazzCash and Easypaisa deposits are credited almost instantly — usually within a few seconds to a couple of minutes. Raast transfers are same-day. Bank transfers can take 1–3 business days depending on your bank's processing schedule. If a deposit has not appeared within the expected timeframe, check your payment app for confirmation that the transaction was successful on their end, then contact live chat with the transaction reference number and the support team will look into it.

Log in to your account, go to the Cashier section, and select Withdrawal. Choose your preferred method — the same options available for deposits can typically be used for withdrawals. Enter the PKR amount you wish to withdraw and confirm the request. Withdrawal processing times vary by method:
  • JazzCash / Easypaisa: Usually within a few hours
  • Raast: Same business day in most cases
  • Bank Transfer: 1–3 business days
Your account must be fully verified before a withdrawal can be processed. If verification documents have not yet been submitted, the withdrawal will be held until that is completed.

Common reasons for a withdrawal delay include: pending account verification documents, an active bonus with incomplete wagering requirements, a bank transfer that is within its normal processing window, or a technical review triggered by an unusually large amount. If your withdrawal is outside the stated processing window, contact the live chat support team. They can check the status in real time and advise on any outstanding requirements.

Bonuses & Promotions

New Six Games players receive a welcome bonus on their first deposit. The exact percentage match and maximum PKR value are displayed on the promotions page inside your account at the time of registration. After registering, check the Promotions section to see the current offer and any promo codes that may apply. Welcome bonuses are credited automatically when you make your qualifying first deposit — no separate claim step is usually required unless a promo code is specified.

A wagering requirement (sometimes called a playthrough requirement) means you need to bet a certain multiple of the bonus amount before the bonus balance can be converted to real withdrawable cash. For example, if you receive a PKR 1,000 bonus with a 30x wagering requirement, you need to place a total of PKR 30,000 in bets using that bonus before it becomes withdrawable. Each promotion has its own wagering requirement — always read the specific terms attached to each offer in your account's Promotions section.

Yes. All bonuses and free spin credits come with an expiry date. Once a bonus expires, any unconverted bonus balance is removed from your account. Real money already converted through completed wagering is not affected. Expiry dates and wagering deadlines are shown clearly in the Promotions and Bonus History sections of your account. If you are unsure whether a particular bonus is still active, check there first or ask the support team.

Yes — Six Games regularly runs promotional events timed around major cricket moments, including Pakistan Super League (PSL) matches, T20 internationals, and Pakistan vs India fixtures. These promotions typically offer bonus credits, free spins on themed Slot Games, cashback deals, and VIP point multipliers for active players during the event window. Keep an eye on the Promotions section during cricket season to make the most of these offers.

You cannot withdraw bonus funds before meeting the wagering requirement. However, your real money balance (funds deposited directly, not from bonuses) is typically withdrawable at any time. If your account holds both real money and bonus funds simultaneously, the cashier will show your withdrawable real money balance separately. Attempting to withdraw while a bonus is active may require you to forfeit the bonus first — check the specific terms for the promotion in question.

Games & Platform

The Six Games library currently includes:
  • Slots — over 300 titles including classic 3-reel slots, video slots, and jackpot games
  • Slot Games — a curated featured selection of top-performing slot titles
  • Live Casino — real-time tables including Roulette, Blackjack, Baccarat, and live game shows, running 24/7
  • Bingo — multiple bingo rooms with varying ticket prices in PKR, open around the clock
New titles are added regularly. Log in to your account to browse the full, up-to-date library.

No download is required. Six Games is fully accessible through your mobile browser. Chrome on Android and Safari on iOS both work perfectly. Simply go to sixgames.pro, log in, and start playing. If you prefer a home screen shortcut, you can add the site to your home screen directly from your browser — on Chrome, tap the three-dot menu and select "Add to Home Screen"; on Safari, tap the Share icon and choose "Add to Home Screen." For full setup instructions, visit the App page.

All games on Six Games use certified Random Number Generator (RNG) technology, which ensures that every spin, card deal, or number draw is completely random and independent of previous results. The RNG used in Six Games titles is regularly audited by independent testing organisations. Live Casino games are streamed from professional studios with physical equipment — roulette wheels, real cards — which adds a further layer of transparency since you can watch the action unfold in real time via HD video.

If a game disconnects or freezes during a spin or hand, the platform's server records the state of the game at the point of disconnection. When you reconnect and reopen the game, it will typically resume from where it left off or show the outcome of the round that was in progress. If the game does not resume correctly or you believe a bet was not settled properly, take note of the game name, approximate time, and any bet amount, then contact live chat support — they can pull the game logs and resolve any discrepancy.

Yes, fully. The Bingo section is mobile-optimised and works seamlessly on Android and iOS devices over a standard 4G connection. Rooms are open 24/7, ticket prices are in PKR, and the interface is designed for touch screens — buttons are large, the numbers display clearly, and the chat feature works without issues on mobile. If you are playing on a slower connection, try closing other apps to free up bandwidth for a smoother experience.

VIP Programme

Every real-money bet you place on Six Games earns you loyalty points. These points accumulate in your account and automatically move you up through the VIP tiers as you reach each threshold. There are five tiers in total — Bronze, Silver, Gold, Platinum, and Elite. Each tier unlocks better rewards including higher cashback percentages, faster withdrawal processing, bigger deposit bonuses, dedicated account managers at the top levels, and exclusive PKR prize draws. Visit the VIP page for the full tier breakdown and current point thresholds.

Points used to calculate your VIP tier status are reviewed on a rolling basis — typically assessed over a set period such as a calendar month or quarter. If your activity drops significantly below the threshold for your current tier during the assessment period, your tier may be adjusted downward. However, any loyalty points you have earned but not yet redeemed for bonuses or cashback will remain in your account until you choose to use them. The exact assessment schedule and point redemption rules are listed in full on the VIP page.

Log in to your account and navigate to the VIP or Loyalty section in your account dashboard. There you will see your current point balance and available redemption options — these typically include converting points to bonus PKR credits, claiming free spins on selected Slot Games, or entering exclusive VIP prize draws. The conversion rate (e.g., how many points equal PKR 1 in bonus credit) is displayed clearly at the time of redemption. Gold tier and above players may also have access to cashback redemptions directly to their real money balance.

Generally, Slots and Slot Games contribute fully towards loyalty point accumulation. Live Casino table games such as Blackjack and Baccarat typically contribute at a slightly lower rate due to the lower house edge on those games. Bingo ticket purchases also earn points. During special promotions — particularly around PSL season or major cricket tournaments — Six Games may run VIP point multiplier events where certain game categories earn double or triple points for a limited window. Check the Promotions tab to see if any multipliers are currently active.

Responsible Gaming

Play within your means. Six Games provides tools to help you manage your gaming activity. These tools are available to all players, free of charge, at any time from within your account settings.

Six Games provides several practical tools to help players maintain control:
  • Deposit Limits — set a daily, weekly, or monthly PKR cap on how much you can deposit
  • Session Time Reminders — receive an on-screen notification after a set period of continuous play
  • Cooling-Off Period — temporarily suspend your account for a chosen period (24 hours to 6 weeks)
  • Self-Exclusion — close your account for a longer period (6 months or more) with the option to make it permanent
  • Reality Check — periodic pop-ups showing how long you have been playing and your net session result
All of these can be activated from the Responsible Gaming section in your account settings. For more detail, visit the Responsible Gaming page.

Log in to your account, go to Account Settings, and select the Responsible Gaming section. From there, choose Deposit Limits and enter the PKR amount you want to set as your daily, weekly, or monthly maximum. Limits take effect immediately. If you wish to increase a limit later, there is a mandatory 24-hour waiting period before the increase becomes active — this is a deliberate safeguard. Decreasing a limit, on the other hand, takes effect immediately.

Self-exclusion is a formal request to block yourself from accessing your Six Games account for a set period. During self-exclusion, you cannot log in, deposit, or receive any marketing communications from Six Games. To apply, go to Account Settings → Responsible Gaming → Self-Exclusion, choose your preferred duration (minimum 6 months), and confirm. If you need immediate assistance or want to make the exclusion permanent, contact the live chat team directly — they can process an immediate account suspension on your behalf.

Absolutely not. Six Games is strictly for adults aged 18 and above. During registration, players must confirm they meet the age requirement. Age verification checks may be carried out at any time — particularly before processing a withdrawal. If you share a device with younger family members, we strongly recommend using your device's parental control settings or browser filtering tools to prevent access to gaming sites. Any account found to belong to a minor will be closed immediately and any funds returned to the payment source.

Play Responsibly. Set a session budget before you start and treat gaming as entertainment — not a source of income. Adults 18+ only. Need support? Visit our Responsible Gaming page.

Ready to Play?

Join Six Games — PKR Casino Built for Pakistan

Still have questions after reading the FAQ? Our live chat team is available around the clock. Or jump straight in — registration is free and your first deposit can be made in PKR via JazzCash or Easypaisa in under two minutes.

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